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This will open all the information about your device and what’s on it.

In iTunes, click on the icon of your device, located near the top and toward the left side of the screen.

iTunes will sync to your device make a backup following this tip.

If you're asked for a passcode and can't remember it, use another computer you've synced your device with or skip to recovery mode.

Connect your iPhone or iPad to the computer you previously synced it with using a USB cable.

If you've previously synced your device with iTunes: Use iTunes to Erase & Restore Your iPhone or iPad

If you don’t use iCloud and can’t connect to iTunes, you'll need to use recovery mode.

If you’re signed into iCloud and have Find My iPhone enabled, use the iCloud method.

If you’ve previously synced your iPhone using iTunes and often use iTunes to create backups for your iPhone, use the iTunes method.

Which method should you use for your iPad or iPhone? Here are some guidelines on which option will work best for your device: Once your device is disabled, there's no way to unlock it other than using iTunes, iCloud, or recovery mode to restore it. Hopefully, you've been regularly backing up your device with iTunes or iCloud, because if so, you should be able to recover your data.

If you've set your device to erase on the tenth incorrect password, your iPhone or iPad will be wiped, and you'll need to restore from a backup to get it functioning again. If another incorrect passcode is entered you'll be locked out for longer, and so on until the tenth attempt, when your iPhone or iPad will be disabled, and you'll see a message directing you to connect your device to iTunes. If six different, incorrect passcodes are entered into your device, you'll see the notice above.

Related: Forgot Your Restrictions Passcode? How to Reset It without Restoring Your iPhone or iPad iPhone Is Disabled, Connect to iTunes There are a few ways to reset the Apple password on your device and get into a locked iPhone or iPad, whether you have an older iPhone like an iPhone 6 or 7, all the way up to the newest iPhones. Let's get started learning how to reset a disabled iPhone or iPad with iTunes, iCloud or recovery mode. So you forgot your iPhone passcode now what do you do? If you've entered the wrong password for your Lock Screen too many times, you already know your iPad or iPhone is disabled and are wondering how to restore your device.